Refund Policy
We value your trust. Please read our refund policy carefully to understand your rights and our commitments.
Refunds are applicable only under the following conditions:
The product is damaged, defective, or incorrect at the time of delivery.
The request for a refund is made within 7 days of receiving the product.
Proof of purchase (invoice or order confirmation) is provided.
Products that show signs of use, damage caused by the customer, or missing original packaging may not be eligible for a refund.
Certain items are not eligible for refunds, including:
Perishable goods such as plants, flowers, or seeds once delivered.
Customized or personalized products.
Digital products or downloadable content.
Services that have already been rendered.
To initiate a refund, please contact our support team with your order details. Once your request is reviewed and approved:
The product may need to be returned (if applicable).
Refunds will be processed within 5–10 business days after approval.
Refunds will be issued to the original payment method used during purchase.